July 2008

AT&T & Mail.app – “The sender address was rejected by the server smtp.att.yahoo.com” [solved]

-edit2-
Ok now the yahoo plus mail server has stopped working so my second solution works best: You have to log into yahoo AT&T mail, click on settings, go to original mail settings, click on management, mail accounts, and verify each email address that you want to send with.
More info here, but make sure you go back to original yahoo mail to do this (new yahoo mail does not have this option):
http://helpme.att.net/article.php?item=11646

-original post-
The horrible AT&T tech support continues but the power of the interwebs comes to the rescue again.
This time I’ll publish the solution first:

Outgoing smtp settings for AT&T DSL and Mail.app
Outgoing server name: plus.smtp.mail.yahoo.com
Port: 465
Use Secure Sockets Layer (SSL) (checked)
User Name: [youremail]@att.net
Password: [your password]

Now the story.
I still hadn’t been able to send any email from mail.app. This representative I got on the phone knew the difference between incoming and outgoing mail servers (yay) but was unable to help. First, the server smtp.att.yahoo.com was rejecting my password. I was using port 465 and SSL as instructed by this page but it wasn’t working. The tech was unable to help until I tried signing onto att.net webmail and was unable to login either, and so told her my email address wasn’t provisioned correctly. She walked me through completing registering my account by going to http://204.60.203.227/register, which is a dumb process but slightly less offensive than the AT&T software that they try to force you to install. GENDER was required in registration but phone number wasn’t, go figure. I had skipped some of these steps to try and avoid installing AT&T software on my computer (still got an autorun installed, and they tried to activex install it from this website but I cancelled it, ugh).

Anyway, so then I could set up incoming and outgoing email from my native @att.net account, but now if I tried to send email from any other third party account I got the message “The sender address was rejected by the server smtp.att.yahoo.com.” The tech tried to convince me that I should send through my third party servers and not them (I knew she knew she was lying when she said it was their problem), but I googled instead and found this page: http://discussions.apple.com/thread.jspa?messageID=6841351&tstart=0

saiena was able to direct me to use the server plus.smtp.mail.yahoo.com instead. I’m not subscribed to yahoo mail plus, but with their crazy integration with ameritech, sbcglobal, yahoo, and all their other companies I guess this is how the integration came down to it. I don’t care, at least it works now!

-edit-
It looks like you need to verify other addresses before you send them. The above solution worked for me so I’m going to skip this step for now, but I got this email from AT&T after creating the account. It’s amazing that AT&T’s tech support didn’t know this.


Dear AT&T Internet Services Member,

We have received questions regarding the following error message which is received by customers when they send e-mail using a non-verified e-mail address:

“Unable to send the message. Please verify the e-mail address in your account properties. The server responded: 553 From: address not verified.”

If you have received this error message, you will continue to receive it for emails sent with a non-verified address until you verify your Yahoo! email address or any other non AT&T email addresses (e.g., name@company.com, name@college.com, name@yahoo.com, etc.). Verification instructions are available on the AT&T Help site http://helpme.att.net/article.php?item=11646. If you have already verified your non AT&T email address and are no longer receiving the 553 error message, please disregard this email.

Thank you for your attention to this matter as we work to improve your Internet service. Our goal continues to be to make you a very satisfied customer. If you are experiencing any issues and would like to speak to a customer support representative, please contact us at 1-877-722-3755.

Sincerely,
AT&T Internet Services

Use a router with AT&T DSL [solved]

What a dumb sounding title. You’d think something like this would be easy. Sorry, I’m slightly bitter at AT&T after a week’s worth of phone calls to get my DSL up and running and to get a router on the network. Even after threatening to cancel service, after telling them that I don’t know anyone who has broadband and doesn’t have a router, and that I’d tried two routers that wouldn’t work, AT&T still wanted to transfer me to their ‘premium’ tech support service for my third party router to get more money out of me. Netgear? Linksys? Ever heard of these? Deaf ears.

I tried spoofing my computer’s MAC address but it wouldn’t work. I tried using my router to dial the PPPoE connection but that didn’t work either. Yet when I plugged any computer directly into the modem it worked fine.

AT&T told me to ‘bridge’ my modem and have the router dial the PPPoE connection. Fail. It didn’t work at all. The solution is easy enough, if any of them had access to the right information: Keep the modem dialing the PPPoE connection. Then, plug in AT&T’s DNS into the router:

Primary DNS: 68.94.156.1
Secondary DNS: 68.94.157.1

and that’s it! You’re good to go. If you run a computer with a static IP, plug those DNS entries into its network settings as well.

I tried using OpenDNS first, which worked ok, but it was a little slower, it messed with my VPN, and I didn’t like seeing advertisements when I typed in addresses wrong. This solution works best.

Sync iPhone with Google Calendar and Outlook [solved]

I have too many calendars. I’ve managed to consolidate most of them though:

First, I synced my work Outlook calendar (on my PC) to my gcal with the fantastic app Google Calendar Sync. I gave it my info and told it to sync both ways every hour.

Then, I subscribed to my google calendar in iCal: First, in google calendar, click on Settings, Calendar Settings, Calendars, [your calendar], Calendar Address: and click on ICAL. Copy this URL, and then in iCal, paste it into Calendar: Subscribe… and have it update every hour.

And you’re done! My iPhone will only sync when I connect it to the computer, which is fine with me, but you can either subscribe to mobileme for push calendar notifications, set up text messaging alerts with google calendar, or use the web-based iphone version of google calendar in Safari.

-edit-
Edit: The events show up as separate calendars on your iPhone.

It looks like this currently does not work with mobileMe. You can convert the items to your personal calendar in iCal by exporting them and then importing them. See macosxhints workaround here.

Two Moving Tips [solved]

A couple things I realized while moving:

1) You don’t have to deal with getting rid of stuff before you move, but make DONATE boxes to sort into that you can deal with later at your new place.

2) Trash bags are awesome, but quickly become disorganized. Old junkmail envelopes taped to the side of them work as great labels.

How to import contacts from windows mobile to an iphone with outlook [solved]

There seem to be a variety of ways to import your contacts from your windows mobile phone to your iphone. This is how I did it. You will need: Activesync and Outlook on Windows, and Address Book and iTunes 7.7 on OS X.

1) Sync your windows mobile phone with outlook with activesync.

2) Launch Outlook (I have v. 2006) and click on contacts. Your contacts should be listed.

3) To avoid syncing all 1000+ contacts I had, I scrolled right, and clicked on the ‘Mobile Phone’ column to sort by contacts with a mobile phone number. I then selected only contacts with a mobile phone number and right clicked and chose ‘Send as Business Card’. This step might take a while because it’s creating potentially hundreds of attachments as vCards to a new email.

4) I tried emailing this to my email account on my mac. My server basically said ‘Are you crazy?’ and blocked the entire message – one for having hundreds of attachments and two because .vcf is normally a hostile file format for email attachments (lots of exploit potential in ’em).

5) However, I still had a copy of my message in my Outlook outbox, and was able to right click on the attachments and choose ‘Save all’. Then I transferred the folder I saved them in to my mac.

6) Simply double clicking on one attachment opened address book and asked me ‘do you want to import 1 contact?’ I clicked yes. Then I selected the rest and dragged them to address book, and it asked me if I wanted to import the rest and I clicked yes.

7) Plug your iphone in, click sync in iTunes and you’re done!

Other options I can think of:

• Take your sim card and put it in the iphone with the sim card ejection tool and go to Settings > Mail, Contacts and Calendars > Import SIM Contacts. I’m not sure if it will let you get this far if the card is from another network.

This link says you can click on the ‘MessageSave’ outlook toolbar button and select ‘Save all messages in folder Contacts’ and choose vCard in the format field, but this didn’t work for me (I don’t have that icon).

Delete iTunes Duplicates For Real with iDupe on OS X [solved]

This weekend I freed up 30 GB of mp3 duplicates using a handy program called iDupe. I’d tried several programs before, including an early version of Corral all Duplicates without much luck, but iDupe was able to process songs via ID3 tags, file size, date modified, and some fuzzy logic I don’t totally understand. I don’t know how it works, but it did.

iDupe is $8 and has a simple 3 step process – selecting, analyzing and deleting. It will optionally remove items from your library and delete them, letting you review them first. Warning – it is only for OS X and windows users who accidentally buy it will not be refunded. My only complaint would be that it can only handle a maximum of 2000 files at a time, meaning even when I subselected iTunes’ ‘show duplicates’ view, I still had to manually process chunks of my library at a time. It would be nice if it selected 2000 songs for you at a time, or even automated the processing in 2000 song chunks. But I trust the decisions it made and it worked great. Oh, and it removed all my dead tracks too.

For competition’s sake, Doug’s Scripts has evolved Corral All Duplicates into Dupin, but I haven’t tried it.